View Full Version : Want to try a Tarptent Contrail
krazyvan
05-30-2007, 20:35
Just as the title says...I would like to try a tarptent contrail or at least sit in a fully set up shelter before purchasing. If anyone in the Philadelphia are can fill this odd request I would be eternally grateful. I just can't bring myself to purchase another shelter without trying first. Thanks in advance...
coldspring
05-31-2007, 14:47
Even if you didn't like it, you can get a lot of your money back by reselling it on here or on eBay. I swear it seems like some used stuff sells for more than new.
terrapin_too
05-31-2007, 16:09
Return policy, from Tarptent's site:
Q: What is the Tarptent return and warranty policy?
A: Tarptents are fully guaranteed against fabric and workmanship failure and you may return one uninjured for a full refund within 90 days of purchase if not satisfied. That means you can set one up, even try it out overnight, and then decide if it's something that will work for you. We stand behind every Tarptent and will make every effort to repair or replace products that fail due to defects in workmanship or materials. Normal wear and tear repairs will be done on a "non profit" basis and we will provide a price quote before beginning the work. In many cases, we charge only for the return shipping. Link (http://www.tarptent.com/faq.html)