Just a thought: The quality of the service is beside the point. Camp Mom complained about discrimination from MATC. I've yet to hear one word of fact that supports that claim -- a lot of supposition, yes. A lot of non related chatter, yes. But absolutely nothing of a factual nature.
We've heard complaints about MATC being inconsistent. Probably we are at times. We are just a bunch of volunteers who spend our time working on the trail, not arguing about subtle matters of national park regulations.
But most of us on the executive committee know the broard outlines of what is allowed, and what people need to do to gain a favorable recommendation from MATC to those that eventually make such decisions.
The fact is that unlike AMC, Baxter Park, and others over the years, WHL has yet to apply for anything. They have been notified about violations of the federal regulations as we understand them. They have at times denied posting signs. At times WHL has claimed others must keep posting the business signs that MATC maintainers have removed.
Whatever. Eventually, we notified NPS enforcers. They showed, up and as far as I know no maintainer has since complained of WHL violations.
These are business people. Pretty good business people judging from the many that have praised their facilities and service. But that does not relieve them of the responsibility to act responsibly when dealing with land and facilities they do not own and have no special rights to.
Weary