ULA Customer Service

[Hooch]

Will ULA be at Trail Days?

They're not on the vendor lust last time I czeched.

[ChinMusic]

They're not on the vendor lust last time I czeched.

That's too bad. Maybe they are just too busy to bother.

[Kermitt]

Would someone put some information on the packs, I would like to see it for myself. Thank you

[88BlueGT]

^ Your probably right. I wouldn't say it in such a negative way but yes, I'm sure hes too busy.

[88BlueGT]

Would someone put some information on the packs, I would like to see it for myself. Thank you

What exactly are you asking for?

[on_the_GOEZ]

Would someone put some information on the packs, I would like to see it for myself. Thank you

http://www.ula-equipment.com/packoverview.asp

[Hooch]

ULA won't be at Trail Days, but Mt Rogers Outfitters is a retailer of their packs and usually has a decent stock in house.

[Skidsteer]

Will ULA be at Trail Days?

I hope not.

I really don't need to buy another pack right now.

[ChinMusic]

ULA won't be at Trail Days, but Mt Rogers Outfitters is a retailer of their packs and usually has a decent stock in house.

I bought a Catalyst from MRO last year. MRO convinced me to get a medium based on measurements. I feel it's just too small. It doesn't seem to ride right. I was hoping ULA would be there for their opinion on the fit.

edit: Didn't intend to be negative on the previous post. IMO, ULA is a great company. I just know they are so busy they don't need to come to TD.

[Sun Blazed]

I bought a Catalyst from MRO last year. MRO convinced me to get a medium based on measurements. I feel it's just too small. It doesn't seem to ride right. I was hoping ULA would be there for their opinion on the fit.

If you load everything up in your pack, and you send a picture to Chris (ULA Owner) at chris@ula-equipment.com. He can tell you what he thinks of the pack and if it fits correctly. That's what he told me to do when I get my pack.

[STICK]

The point is you should not buy a pack based on anything other than how it fits you, and how it carries...and no level of popularity or customer service will make a pack feel better than it really is.

You can buy ULA's and return them as long as they are unused, just fill them up, walk around the house, then return them if they are not working for you. Just don't go taking them out for 5 mile day hikes as it would be hard to justify the pack as unused then.

I use a ULA and an Osprey, and as fond I as I am of ULA, they are far from perfect and have a few substantial drawbacks. Thankfully ignorance is bliss and most people out there cannot distinguish between something great, something very good and something that is just OK, so it really doesn't matter in some cases.

I think ULA's are great for those who have some decent experience, won't overload the pack, and know what they are giving up to save weight.

I agree that a pack should not be bought because of a companies customer service, or even because of how it works for others, but I must say, with as many good things said about both fit, and customer service, it sure does make getting a ULA pack blind easier. But of course, once it is in your hands, it is up to you to determine if it works for you.

I understand about having to order so many items just to try though. There are not too many options where I live...actually none. This is also why when I go somewhere that has an outfitters shop, I go in and take my time, trying on and playing with lots of things, that way when I actually have the money to buy something I can order it online.

As far as the ULA packs, I did order the Circuit. But I did have some prior play time with it at the NOC in Gatlinburg (although it was the wrong size and the wrong hip belt).

Before this I carried the Kelty Red Cloud 5600. When I traded it for the Circuit, the only things that I can see that I have left behind is a lot of weight (about 52 oz or 3 pounds 4 oz), and about 1500 cu in. other than this, I left behind a multitude of pockets and a lid. Don't get me wrong, all of those pockets were nice to organize things in, but I simply do not need all of those pockets. The Circuit has 3 pockets, and I fit all that I need in them.

In comparison to the Red Cloud, the Circuit is pretty dang perfect for me. Fits great, holds everything easily, I can organize my stuff the way I want it, durable and light. Saying this, I really don't see what I am giving up to save weight.

[jeffmeh]

If you load everything up in your pack, and you send a picture to Chris (ULA Owner) at chris@ula-equipment.com. He can tell you what he thinks of the pack and if it fits correctly. That's what he told me to do when I get my pack.

Send him a side view, so he can see how it rides on you (that came out sounding a bit stranger than intended).

[stranger]

I agree that a pack should not be bought because of a companies customer service, or even because of how it works for others, but I must say, with as many good things said about both fit, and customer service, it sure does make getting a ULA pack blind easier. But of course, once it is in your hands, it is up to you to determine if it works for you.

I understand about having to order so many items just to try though. There are not too many options where I live...actually none. This is also why when I go somewhere that has an outfitters shop, I go in and take my time, trying on and playing with lots of things, that way when I actually have the money to buy something I can order it online.

As far as the ULA packs, I did order the Circuit. But I did have some prior play time with it at the NOC in Gatlinburg (although it was the wrong size and the wrong hip belt).

Before this I carried the Kelty Red Cloud 5600. When I traded it for the Circuit, the only things that I can see that I have left behind is a lot of weight (about 52 oz or 3 pounds 4 oz), and about 1500 cu in. other than this, I left behind a multitude of pockets and a lid. Don't get me wrong, all of those pockets were nice to organize things in, but I simply do not need all of those pockets. The Circuit has 3 pockets, and I fit all that I need in them.

In comparison to the Red Cloud, the Circuit is pretty dang perfect for me. Fits great, holds everything easily, I can organize my stuff the way I want it, durable and light. Saying this, I really don't see what I am giving up to save weight.

Yes I would imagine going from a Kelty Red Cloud to a ULA would be a substantial positive difference, however the Red Cloud is a low level recreational type pack, it's fine for limited use.

[STICK]

Yes I would imagine going from a Kelty Red Cloud to a ULA would be a substantial positive difference,

It certainly was. I can't say how nice it was/is!

however the Red Cloud is a low level recreational type pack, it's fine for limited use.

I am not sure what you mean by "limited use". Not considering weight, I don't see what I could not do with the Red Cloud that I couldn't do with any other pack. The pack fit me well, and it carried great for me, even with 55 + pounds loaded up in it...Of course now that I know what it is like to carry around 20 pounds and have all the comforts I had in the 56 pound pack, of course I would rather not carry it. But I did not feel it was limited in any way. Am I missing something???

Anyway, sorry for hijacking the thread...

On with the love for ULA... cause it is well deserved...

[tuswm]

Will ULA be at Trail Days?

i dont know but there is a store in Damascus VA that sells ULA