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View Full Version : Guthooks broken after recent update?



dcdennis
08-08-2017, 10:27
Guthooks just had two consecutive iOS updates to fix bugs, but now when I try to open it I see a box that says "new trail data loaded" and then it freezes completely. Anyone else having this issue? I've tried rebooting phone and deleting and re downloading the app but no luck. Pretty anxious about this because I have a 100 mile section planned in two weeks and I rely fairly heavily on Guthooks.

dcdennis
08-08-2017, 10:28
40033This is the only thing I can see when I open it.

SteelCut
08-08-2017, 10:59
I hit a bug a week or so ago where there were no waypoints for any section downloaded. I contacted Support via email and was told how to fix the problem within a couple of hours.

SteelCut
08-08-2017, 11:15
FWIW, I just updated my Guthook app to the version 6.3.3 (iOS) and it works fine on my phone.

tflaris
08-08-2017, 11:17
Same problem on my phone and pad


Sent from my iPhone using Tapatalk

ldsailor
08-08-2017, 14:57
I've had a problem in the past; although not due to recent update. I emailed customer service and they got back to me right away and told me how to fix the problem. Contact them.

Mountain Wildman
08-08-2017, 19:30
Mine seems to be working fine.

Stick999
08-09-2017, 12:20
same problem here. I uninstalled the app and reinstalled, working fine now.

Doc
08-09-2017, 17:24
I just met Guthook(Ryan) here at the ATC meeting in Waterville. Great guy to talk with and highly committed to making his app work smoothly. In fact he left the conference early to resolve some issues with the site.