For the cynical, this seems a convenient problem for the application retailer to boost revenue in an Econ down year from those without proof of purchase and/or the tenacity to see the issue through. Especially for those in mid-trek who need the app right now.
For the pragmatic, paper trail information and maps work without batteries or power, nor require access permissions from a remote vendor to use when the application forgets who you are.
For the in-between, the AT is fairly well blazed and people on the trail will usually have enough information to find town services and are happy to share it. Lots of people embrace serendipity and tackle an AT thru without any electronic or paper information. Some would say that was the intent of the trail experience.
that a very very low accusation on a very very nice guy...
just fyi when i changed from ios to android i found out guthooks does not know what you purchased that is all handled through the respective ios or play stores. i simply had to provide the ios store email receipts(you can also get these from your ios account) and they gave me keys for the play store.
Its all in their faq's. so for instance if somebody has lost their subscription to a trail they should be able to reload it from the apple sotre or the play store depending on what version.
https://atlasguides.com/help/#faq-3
right on the faq page there is a chat feature say for instance you are having issues with e-mail
[email protected] - is the support email address...