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View Full Version : Rei immediate online help! A+



RockStar
06-02-2007, 15:38
I just used the immediate online help service they offer. WOW way easier than calling or emailing. Quick and easy! A window opens at the bottom of the screen. You wait a few seconds for a rep to connect and presto, a chat b/t you and the rep. begins. They even have a handy "print" icon to have record of the conversation! I am more and more impressed with their customer service. :banana

stumpy
06-02-2007, 18:30
I used this week, as well. It was great. Fast, easy, and right to the point!

emerald
06-03-2007, 07:14
For even faster service, sometimes it's advisable to call 911. Now those people have a sense of urgency.;)

Just be careful what you ask. Sometimes they become thoroughly annoyed by people who have the temerity to waste their time with stupid questions. :-? Ask the wrong question, you might get a response you don't like.

RockStar
06-03-2007, 12:23
Lol good 1.

Jaybird
06-03-2007, 12:44
I just used the immediate online help service they offer. WOW ...............................





REI...HELPFUL?????

WOW...that IS a UNIQUE experience:D

RockStar
06-03-2007, 12:57
What happened Jaybird? I'd love to hear the dirt. :)