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Scrapes
08-14-2008, 21:35
I must commend this company. I had a problem with my 9 month old targhee boots and dropped an e-mail asking a simple question about an easy repair. With that they offered to replace my shoes at no cost, none, zip, to me, not even shipping!

We all complain about stuff so I wanted to praise a responsive company and pass the word. Thanks Keen! ankh

Tinker
08-14-2008, 21:47
I love their products because they fit my "Donald Duck" flat, no volume feet. Glad to hear that their customer service is as good as their products.

Cookerhiker
08-15-2008, 09:03
My laces finally gave out and they promptly sent me new ones gratis.

sasquatch2014
08-15-2008, 15:14
I ditched my big Montrail's in favor of a pair of the mid hight Keens and love them been wearing them all the time in hopes of having them broken in for my sept trip through SNP.