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Options
03-11-2011, 18:42
Anyone else have a recent "Clearance Sale" item ordered only to be told a couple of days later that "due to high sales volume a refund was being issued on the item"?

Joey C
03-11-2011, 18:57
That sucks! Ain't right either!

russb
03-11-2011, 19:00
Yup!!

On the original order receipt they did acknowledge that if for some reason they couldn't fill the order they would refund my card and contact me within 24hrs. Two full days later I received an email saying sorry, we oversold here's a refund and a 30% off regular priced stuff. I figured I was safe after 24hrs. Guess not.

10-K
03-11-2011, 19:02
Yes, I ordered a poncho/tarp and got the same email.

Oh well.. that's the only Golite thing I don't now own....

skinewmexico
03-11-2011, 19:18
I got hosed on a pair of Reed pants.

The Cleaner
03-11-2011, 21:20
I was really stoked about a pack for 60$...:mad:

The Cleaner
03-11-2011, 21:24
Then you get a 30%off coupon...:-?....anybody using it...:confused:

10-K
03-11-2011, 21:32
Then you get a 30%off coupon...:-?....anybody using it...:confused:

Man, seriously... I've spent about $450 on Golite stuff the past few months - that's after the 40% discount. I feel like I've been on a drinking binge or something....

On the upside, I've got enough high-quality hiking clothes to last a few years at least, an awesome rain jacket, a daypack and a backpack for the spousal unit.

They do have some well made, light weight clothing. It sucks out the wazoo that every piece has GOLITE GOLITE GOLITE in big letters on it.....

hobbs
03-11-2011, 21:35
10k stop being a walking billboard:rolleyes: LOL yes their stuff is quality and they just put a disclaimer up that they would contact you within 48 hours of your order..GOlite only has 2 customer service people and a marketing manager and 1 sales manager..Yeah small team for all those sales...

mainelydave
03-11-2011, 22:24
Guess I lucked out. Got a Pinnacle pack for $60. It's on its way!

Options
03-12-2011, 09:03
Yeah and the coupon is only good on "Full Priced Items". Think I'll pass on that one.

russb
03-12-2011, 09:17
Yeah and the coupon is only good on "Full Priced Items". Think I'll pass on that one.

With the sheer number of people affected, it seems like a bait/switch tactic to me. I am NOT pleased.

wcgornto
03-12-2011, 17:16
Is there still an active GoLite sale coupon?

If so, where do I find the code?