View Full Version : Bundled SPOT RECALL - March 2011

Wise Old Owl
08-11-2011, 21:06
RECALL: 2011 Editors' Choice Winner (http://www.backpacker.com/recall-2011-editors-choice-winner-/blogs/daily_dirt/1994) If you purchased the DeLorme Earthmate PN60w and Spot Satellite Communicator combo (reviewed in April 2011), read this release to see if you need a replacement.

From: http://www.findmespot.com/replacement/ Date: March 31, 2011
Recall Notice:
Spot LLC has issued a product recall on the SPOT Satellite Communicator which is bundled and sold exclusively with the DeLorme Earthmate PN-60w (http://www.backpacker.com/editors-choice-2011-delorme-earthmate-pn-60w-with-spot-satellite-communicator/videos/156). Spot LLC has discovered that a part, which does not meet operating specifications, was substituted in some SPOT Satellite Communicator devices during the manufacturing process.

In certain incidents, intended messages may not be transmitted, including requests for help or emergency assistance, when the SPOT Satellite Communicator is used at temperatures below 40 degrees Farhrenheit/4.44 degrees Celsius.
Please note this DOES NOT impact the DeLorme Earthmate PN-60w handheld device itself or any other DeLorme product.
Spot LLC is committed to providing the highest quality and best performance products to its customers. Therefore, Spot LLC is conducting a complete product replacement of all SPOT Satellite Communicators within ESN range:
ESN range 0-2000000 and 0-2019999.
Please stop using the SPOT Satellite Communicator and follow the instructions at the bottom this From: Spot Replacement page (http://www.findmespot.com/replacement/) to promptly return the device for an immediate replacement of a new SPOT Satellite Communicator at no charge. Customers who return their affected SPOT Satellite Communicator devices by June 1, 2011 will receive 6 FREE additional months of SPOT service automatically with a new SPOT Satellite Communicator device.
Important: Please DO NOT return the DeLorme PN-60w handheld. Only the SPOT Satellite Communicator should be returned.

Full Article:http://www.backpacker.com/recall-2011-editors-choice-winner-/blogs/daily_dirt/1994