Sometimes as we get older we start to think that some things are gone never to return. Things like respect, courtesy, customer service, going above and beyond even for a stranger. Yesterday I called Chris at ULA to order a new pack. He was so very helpful and we discussed several things at length to include pack weight, body shapes, durability, everything you can think about concerning good pack fit and carry. I initially was under the impression that I might want a catalyst but Chris thought that given my hiking style and usual max weight of 26 pounds that the circuit may be a better pack and more than 1/2 pound lighter. Me being a little old school and concerned a little about the volume difference had to say but what if I get it and everything doesn't fit. His response was I'm so confident after what we have talked about that if you don't like it I will pay the return shipping. Well the new circuit is on the way.
When you want a new pack my advice is to call Chris at ULA.
Notice I said want not need because I have 3 other packs in the gear closet.
Doc mike