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  1. #1

    Default Zpacks is on point.

    Ordered a hexamid solo tarp this morning. Got a shipping confirmation this afternoon.

    Times have changed.

    Sent from my Moto G (4) using Tapatalk

  2. #2
    Going for A walk left52side's Avatar
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    Ordered a hexamid solo tarp this morning. Got a shipping confirmation this afternoon.

    Times have changed.

    Sent from my Moto G (4) using Tapatalk
    Yeah they have really stepped up there shipping times.
    Great company.
    Love my hexamid
    If I die trying now I wont die wondering how life could have turned out.....


  3. #3
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    Quote Originally Posted by left52side View Post
    Yeah they have really stepped up there shipping times.
    Great company.
    Love my hexamid

    Yes I like mine . 11.4 oz with stakes and polycro. Great size ,very livable.

    Thom

  4. #4
    Leonidas
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    That's what happens when you drop custom items generally.
    AT: 471 mi
    Benton MacKaye Trail '20
    Pinhoti Trail '18-19'

    @leonidasonthetrail https://www.youtube.com/c/LeonidasontheTrail

  5. #5

    Default

    Seems to be a better business decision to me. If they're making greater profits and increasing production, I don't think zpacks minds giving custom work to the other cottage manufacturers. It is after all, a business. And they are still a great company to deal with

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  6. #6
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    I love my duplex but it came through with a huge blemish. They did correct it. But was told the week the zero went in for a rework to wait 3 weeks and it will be out. Then it was march. Now 8 weeks later I got an email from joe after I asked again that the launch of their new rain gear had taken up there time and would make a new bag today and yesterday. There was no rain jacket in the clothing link when I looked. Just pants mitts and gaiters. Idk it's zPACKs I'd assume the bags come first. Gotta put all the other stuff they make into something. I'm not complaining it pushed me to order a custom event/Cuban bivy and a 40l gg rukus and if everything works out it will be tight but for the same weight and less $$ I was able to get multiple items. I will always have zpacks gear as long as they are making it.


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  7. #7
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    I should add though the coat is up now and looks pretty slick


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  8. #8

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    They have always shipped fast when items are in stock.

    Joe often has some returns on hand to offer instead if need something fast during busy times. But you got to ask...

  9. #9
    Going for A walk left52side's Avatar
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    I love my duplex but it came through with a huge blemish. They did correct it. But was told the week the zero went in for a rework to wait 3 weeks and it will be out. Then it was march. Now 8 weeks later I got an email from joe after I asked again that the launch of their new rain gear had taken up there time and would make a new bag today and yesterday. There was no rain jacket in the clothing link when I looked. Just pants mitts and gaiters. Idk it's zPACKs I'd assume the bags come first. Gotta put all the other stuff they make into something. I'm not complaining it pushed me to order a custom event/Cuban bivy and a 40l gg rukus and if everything works out it will be tight but for the same weight and less $$ I was able to get multiple items. I will always have zpacks gear as long as they are making it.
    I am waiting on the new zeros to come out to ...
    I seen the new rain gear and they do look nice just hard to pull the 300.00 trigger when my monbell versalite is still going strong and the same weight,or even A frogg toggs jacket I have that is lighter.
    If I die trying now I wont die wondering how life could have turned out.....


  10. #10

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    Quote Originally Posted by left52side View Post
    I am waiting on the new zeros to come out to ...
    I seen the new rain gear and they do look nice just hard to pull the 300.00 trigger when my monbell versalite is still going strong and the same weight,or even A frogg toggs jacket I have that is lighter.
    The hiker cut and excellent hood design were the strong points in my challenger . Of course, without dwr on outside..it dont stay breatheable. And the great hood isnt so great when its been scrunched up in a pack for a week. Maybe new fabric is better.

  11. #11
    Leonidas
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    Quote Originally Posted by fastfoxengineering View Post
    Seems to be a better business decision to me. If they're making greater profits and increasing production, I don't think zpacks minds giving custom work to the other cottage manufacturers. It is after all, a business. And they are still a great company to deal with

    Sent from my Moto G (4) using Tapatalk
    Was not saying it was a bad move at all. No custom means it is easy to build stock since it is all using the exact same patterns and such. Definitely enjoying the one piece I have from them so far.
    AT: 471 mi
    Benton MacKaye Trail '20
    Pinhoti Trail '18-19'

    @leonidasonthetrail https://www.youtube.com/c/LeonidasontheTrail

  12. #12
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    ZPacks is great. If they really want to professionalize their operation they should add a phone line for customers. Not having one is self-serving. Back and forth emails exchanges are tiresome
    Springer to Katahdin: 1991-2018

  13. #13
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    Quote Originally Posted by Marcovee View Post
    ZPacks is great. If they really want to professionalize their operation they should add a phone line for customers. Not having one is self-serving. Back and forth emails exchanges are tiresome
    +1....another plus for MLD...you can actually talk with Ron. I hate trying to incorporate details etc into an email only...


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  14. #14
    Leonidas
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    See, that is where I differ, I hate talking on the phone for pretty much any reason. I prefer email, text or face-to-face. I'm weird I guess.
    AT: 471 mi
    Benton MacKaye Trail '20
    Pinhoti Trail '18-19'

    @leonidasonthetrail https://www.youtube.com/c/LeonidasontheTrail

  15. #15
    Leonidas
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    Actually, I painted that too broad. I hate talking to people I don't know on the phone.
    AT: 471 mi
    Benton MacKaye Trail '20
    Pinhoti Trail '18-19'

    @leonidasonthetrail https://www.youtube.com/c/LeonidasontheTrail

  16. #16

    Default

    One advantage to emails is that they immediately produce a written record. Not so good for bouncing ideas and suggestions around, although this is very time-consuming when on the phone.

    Zpacks is certainly getting product out the door much faster than previously... Not long after the Arc Haul was introduced it took about 10 weeks lead time for mine. However that was no problem because I wanted it for winter and ordered it in late July and got it in October. Naturally, we had an extremely mild winter that year, lol.

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