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  1. #1
    13-45 Section Hiker Trash Berserker's Avatar
    Join Date
    04-09-2008
    Location
    Lynchburg, VA
    Age
    46
    Posts
    1,066
    Images
    1

    Default LightHeart Gear Customer Service

    Anytime a "customer service" thread pops up it's usually negative. So I thought I'd go ahead and post something positive for once. I have a Solong 6 I bought a few years ago, and I was having some minor issues with a couple of corner tie outs. I followed the process on the LightHeart Gear site to get the issue corrected, and I'm happy to say that it was done both expediently and in a high quality manner. This was a couple of months ago, and the tent has been used in the field since the repairs by the way.

    Oh yeah, and I just so happened to meet Judy on the trail a few years ago and she's a friendly personable lady too.
    AT: 2007-2019 (45 sections)
    JMT: 2013

  2. #2
    Registered User
    Join Date
    07-12-2018
    Location
    Virginia Beach, VA
    Age
    31
    Posts
    74

    Default

    Love my solo, so I'm glad to hear the CS is up to snuff.

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