I just came back from a very cold night at Madison Hut and found the Croo there to be nothing short of spectacular. While new to the job, they were all obviously very well-trained, enthusiastic and just plain fun. In particular, the Hut naturalist, Anna, was poised, confident and polished - traits seemingly more appropriate for a seasoned veteran than for someone on the job less than a week.
I'd really love to know how AMC is able to attract and retain such excellent staff. The job is extremely tough, I would imagine, and probably does not pay that well. What is their secret sauce?