Thanks everyone. Most of my angst in running a hostel comes from my not being clear about what is expected. We've had wonderful people this season,sorry if i was cranky about this,it was written on a day that i had to drop everything 3 times and run boxes to people who didn't even say thanks. Then one called from Marion (14 mile round trip) and was pissed that i wouldn't run it to her for free. I took all the boxes to The Barn resturant ,that were for non guests-now i just say it's at The Barn, they hold them free in hopes you buy some food.I love what i do here, i just need to fine tune it to make it better for hikers and me!