Difficulty with Jetboil Sol

[RichardD]

I recently purchased a Jetboil Sol so as to be able to backpack in fire ban areas where my Zip could not be used. I tried the stove at home and immediately had trouble with it when hooked up to a coleman canister. I tried it on a partially used Brunton, still no luck, then a partially used MSR canister. The stove now worked and now seemed to also work on the Brunton and Coleman. I took a backpacking trip last week and at the last minute decided to use the Jetboil, I took the Coleman canister which was almost full. Oh what a pain it was!!! I would screw on the canister, hear the puff of gas as it screwed on then when I turned on the stove a puff of gas and it stopped. after much fiddling I found the only way I could get the stove to deliver gas to the burner was to screw it just a shade past the point where the gas escaped from the canister, nowhere near fully screwed on. The gas would then deliver erratically when I placed the pot on the stove, sometimes I could get it to burn full sometimes only at a simmer, the slightest touch to the pot and the burn rate would change significantly. There was never more than a puff of gas delivery if I screwed the stove fully onto the canister. I know I should use Jetboil canisters and as soon as I can find one I will try it. I thought it should work on all canisters as my Pocket Rocket did. Do I likely have a defective Sol or does it need Jetboil canisters exclusively? Its from REI so I am sure its no problem getting it replaced except REI is nearly 400 miles from home. Anyone have a similar problem.

[Starchild]

I used the Sol Ti for a good part of my thru with every type (brand) of canister with no issue. The burner for the Sol is the same. You got a defective one.

[HooKooDooKu]

An MSR or Snowpeak canister should work just as well as the JetBoil canister; they all use the same type of threaded connection. I suspect the Coleman should as well, but I don't have the experience to back that up.

If you purchased Jetboil via the mail-order, you shouldn't have any problems getting REI to replace a defective product at no cost to you. I recently had an REI purchased item go bad the last day of a camping trip. When I returned home, I contacted REI about the defect and they replaced it with no problems. When I told them I has heading out on my next trip in just a few days, they even paid for 2nd day delivery to ensure I got my replacement in time.

Don't know if things work any differently if you purchased the item in person.

[atmilkman]

I used the Sol Ti for a good part of my thru with every type (brand) of canister with no issue. The burner for the Sol is the same. You got a defective one.

I have a tendency to agree that you may have a defective model. I have one and have used MSR and Coleman fuels with no problem. Cannot verify with any other brands though. Have to share a story here about customer service. I bought an aftermarket fry pan and sleepily put it on the burner assembly without the pot support and melted the plastic on the assembly. I contacted Jetboil inquiring about the purchase of a new burner assembly only and explained what happened, that it was not a manufacturing defect that it was operator error. I just want to purchase a new burner. Well, they told me to send the burner back and they'd see what they could do. Short time later here comes brand new burner assembly no charge and a thank you note for choosing Jetboil. If you can't get your original supplier to refund or exchange just shoot Jetboil an email and I'm sure they will work with you.

[Coffee]

My Sol worked fine with the MSR brand canisters. I find that the only place I can purchase Jetboil branded canisters is at REI.

Jetboil customer service was good when I had an issue with the plastic cup cracking (they sent a new one immediately). You probably just need a new burner unit.

[RichardD]

Thanks for the replies, I will ask REI to replace it, I am sure they will do so willingly, their return policy is always super. I am considering using the jetboil rather than Zip or alcohol on my 2014 PCT attempt, once I get one that works!!

[Franco]

This has come up before but can't remember the burner in question.
So same situation the burner would work with a brand but not another.
It has to do with the length of the pin on the burner and the exact Lindal valve used by the canister.
They are made to a standard but apparently you can get a mismatch.