So, I ordered three repair patches because I had a small tear in my Zpacks cuben-fiber tarp. Not knowing how the patches would measure up I decided to order a few sizes. While the products have measurements online, I never really trust a measurement till I have the product in hand.

When I received the order only one patch came in the box (yes, I got a big 'ole box, like Amazon, for one little patch.) First, I looked at my order form and it listed 3 patches. Next I went to the website for contact info but nothing but an email address. Still, haven't heard back from them.

I realize Zpacks is a small company, but they've been around for a couple of years and it's time for them to get better customer service or move out the way for a company that can handle the workload.

Magic 'hellcat' Dinsmore