Gotta say, I'm really happy with GSI Outdoors right now.


Been using their Pinnacle Soloist for 3 years, last year a hairline crack formed on the nesting mug. I ignored it but this past Thursday I took it out when going through my stuff, and it was unacceptably leaky, and I couldn't find a good replacement option online. Sent them a email; they said give their CS a call, I did, they got my shipping info and should have a replacement out in a few weeks.

It's just a piece of plastic that probably costs them nothing to make, but still pleased me that their go-to was "send you a replacement immediately".